Here are answers to some common questions regarding the Boot Camp programs. Still have a question and can't find the answer? Click here and ask away! We will always get back to you promptly.
QUESTION: Where can I find information on the prices, locations, and dates of the Boot Camp Sessions?
ANSWER: Click here to see some important details about the Boot Camp programs.
QUESTION: What is the "Part-Time Enrollment" pricing option?
ANSWER:Click here for information regarding this pricing option.
QUESTION: What are the "Boot Camp Break Classes" shown in the Boot Camp Session schedule?
ANSWER: Click here for information regarding these special classes.
QUESTION: I am registered under the Boot Camp Full Time option. What if I can't make it on a particular day?
ANSWER: Click here for information regarding our "Boot Camp on the Road" workouts.
QUESTION: When and how can I register for a Boot Camp Session?
ANSWER: Registration can only be done prior to the beginning, or up to three days after the start, of a Boot Camp Session. The start and stop dates of each Boot Camp Session throughout the year can be found here. You can register for Boot Camp by clicking here.
QUESTION: Are there any contract terms or conditions to signing up for Boot Camp?
ANSWER: Yes. Important terms and conditions apply to registering for any of the Boot Camp programs. They can be reviewed by clicking here.
QUESTION: What happens after I register? Am I notified in any way?
ANSWER: Yes. After you complete the online registration, you should receive an email receipt confirming your registration. Additionally, you will receive an email on the last business day prior to the start date of your first Boot Camp Session to confirm your enrollment, to give you details about your first few days, and to refer you back to important sections of our website.
QUESTION: I am a current Boot Camp participant and I need to alter something about my enrollment and/or account and contact information. How do I do that?
ANSWER: Please go to the Contact Us/Customer Service page and select the appropriate option and we will take care of you right away.
QUESTION: Is the Boot Camp program right for me?
ANSWER: Absolutely! Click here to see how we can help you.
QUESTION: I just started the Boot Camp program, and I just feel as if the program isn't quite right for me. What can I do?
ANSWER: If you are canceling your enrollment inside your first Boot Camp Session, you may cancel and receive an unconditional, 100% money back refund. It's all part of our Satisfaction Guarantee.
QUESTION: I love Boot Camp and have a friend who wants to join me in all the fun! Is there an incentive for me to get them to join my Boot Camp Team?
ANSWER: Absolutely! Our Buddy Referral Program is a great way for you to get a discount (or even free of charge!) and have your friend join you!
QUESTION: What is the Boot Camp Community Funds Slots initiative all about?
ANSWER: Aside from our amazing program, one of the things that separates us from any other gym, Boot Camp, or fitness company out there is our commitment to helping others. Our Community Funds Slots are one of the many ways we work hard to help others beyond just the reach of fitness and health.
QUESTION: What are the Financial Needs Slots all about?
ANSWER: We are not a company driven by money. Instead, our goal is to help every single person that comes to ask us for help! Our Financial Needs Slots are available to those who are undergoing a difficult financial time in their life.